Browse Jobs | Qazi by Flexi Personnel
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  • Sales Development Intern.

    Sales / Consultacy

    Nairobi,Kenya

    Closed
  • Agricultural Market Specialist

    Agriculture / foreign trade and exports

    Nairobi,Kenya

    Closed
  • ASSISTANT PROCUREMENT OFFICER

    Procurement / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • ADMINISTRATIVE ASSISTANT

    Administrative / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • HEAD OF INFORMATION AND TECHNOLOGY.

    Information technology / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • COMPENSATION AND BENEFITS OFFICER

    Compensation and Benefits / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • HR OFFICER – TALENT MANAGEMENT

    Recruitment / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • IT SUPPORT TECHNICIAN

    Information technology / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • POLICY ENGAGEMENT MANAGER

    Policy and Advocacy / International Research Institution- INGO

    Nairobi,Kenya

    Closed
  • SENIOR RISK MANAGER.

    Risk / International Research Institution- INGO

    Kilifi,Kenya

    Closed
  • Call Centre Support
    Nairobi,
    Closing Date: 29/10/2022
    Closed
    Publish Date: 21/08/2024

    Our client, a leading multinational manufacturing and supplying IT Gadgets, is seeking to recruit a Call Centre Support

     

    Job Responsibilities

    • Deliver service and support to Hikvision clients via phone call, email, remote connection such as TeamViewer.
    • Identify and escalate priority issues per client specifications.
    • Follow up the problem with clients to ensure it is resolved.
    • Collaborate with colleagues for training and self-improvement.
    • Able to do the operation training for clients


    Qualification, Skill & Experience

    • Good knowledge of the basic security electronics systems, especially CCTV, Access Control, Video Intercom, Intrusion alarm, Management software, etc.
    • High customer and service orientation.
    • Well-developed communication and analytical skills.
    • Good problem-solving skills and focus on quality.
    • Degree in IT or other related technical field.
    • More than 2 years working experience in call center related job or equivalent.
    • Will be able to speak fluent English.
    • Bilingual French and English is a plus.
    • Have experience working with international company.


    NB: Flexi Personnel does not charge candidates for job placement