LOCATION: Nairobi, Kenya 

REPORTING TO: Store Manager

Our client, MAJID AL FUTTAIM CARREFOUR, is the largest franchisee of French giant retail group CARREFOUR, 2nd retailer across the world. The Middle-East based group is currently operating more than 140 Hypermarkets and Supermarkets in 15 countries, with more than 25,000 employees from 70 nationalities. Our client is looking to fill the position of Security Risk and Compliance Supervisor.

ROLE PURPOSE

The Risk and Compliance Supervisor is responsible for supporting the Store Manager by completing tasks to ensure a safe and secure working environment for all employees, visitors and customers.

DUTIES AND RESPONSIBILITIES

Security Responsibilities

• Respond to all aspects of emergency responses to provide assistance to employees and customers and where necessary act as the command and control for the incident.
• Conduct daily / weekly / monthly checks for all safety and security equipment.
• Train store employees on the application of emergency procedures in crisis situations as per the guidelines.

Policies and Procedures

• Implement the safety and security policies and procedures in the store.
• Enforce security/safety policies and ensure that security officers posts instructions are followed, established patrols are completed, and adequate reports and logs are filed daily and weekly as per the company policies.
• Maintain strict compliance with the law and company policies concerning shoplifters handling, searches and seizures, and the preservation of evidence.

Investigations

• Identify potential safety and security risks and report to management.
• Support investigations on cases such as employee theft, breach of ethics, corruption and violations of MAF Retail policies, procedures and code of conduct.
• Identify theft trends within assigned store, enforce theft handling procedures and improve theft-catching rate of employees and customers.
• Perform routine monitoring and review the video surveillance footage to ensure compliance with all policies and procedures during the day.
• Participate in Loss Committee meetings and ensure action plans are prepared and implemented to reduce shrinkage.

Reporting

• Document any reports related to risk within the store.
• Communicate with the store manager daily and weekly regarding safety & security issues/changes that need to be implemented.

Human Capital Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
• Apply and follow MAF Retail’s corporate policies and relevant procedures and instructions.

QUALIFICATION, EXPERIENCE, SKILLS AND TRAITS:

• High School Diploma.
• Bachelors’ Degree in Administration, Finance or equivalent is preferred.
• 2+ years of related experience.
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Highly organized with strong multitasking skills
• Good time management skills
• Good problem-solving skills
• High attention to detail

All applicants are advised to adhere to application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.