Our client, one of the leading insurance brokerage firms in Kenya, is looking for a Marketing and Client Liaison to spearhead their marketing strategies and enhance client relationship management. This role is ideal for a dynamic, self-driven professional with a solid background in marketing and client engagement, preferably within the insurance sector.

Job Purpose

The Marketing and Client Liaison officer will lead our client’s marketing initiative while maintaining and strengthening client relationships. This role focuses on increasing brand awareness, driving business growth, and delivering exceptional client service.

Key Responsibilities:

• Develop and implement innovative marketing strategies to support business growth.


• Build and nurture strong relationships with existing and prospective clients.


• Act as the primary point of contact for client inquiries, concerns, and feedback.


• Oversee client onboarding processes and ensure seamless service delivery.


• Conduct market research to identify trends, opportunities, and competitors.


• Represent the company at networking events, conferences, and industry functions.


• Collaborate with sales and operations teams to align marketing efforts with client need

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Diploma or Certificate in Marketing and Communications from a recognized institution.


• Minimum of 3 years of experience in marketing or client relationship management, preferably in the insurance sector.


• Certificate of Proficiency (CoP) from the College of Insurance.


• Solid understanding of marketing principles and best practices.


• Excellent communication, negotiation, and interpersonal skills.


• Proven ability to build and sustain client relationships.


• Strong organizational skills with keen attention to detail.


• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.).


• Creative, self-motivated, and results-oriented.


• Innovative and future thinking ability.


• References from the insurance industry is an added advantage.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.