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  • HR & Administrative Assistant

    Human Resource / Manufacturing

    Nairobi,Kenya

    Closed
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    Sales / Manufacturing

    Nairobi,Kenya

    Closed
  • Lead Carbon Offset Originator

    Environmental Conservation / Conservation

    Lusaka ,Zambia

    Closed
  • Customer Satisfaction Associate

    Customer service / Service

    Nairobi,Kenya

    Closed
  • Hr Consultant

    Human Resource / Service

    Nairobi,Kenya

    Closed
  • Operations Director

    Operations / Service

    Nairobi,Kenya

    Closed
  • Operations Manager

    Operations / Service

    Nairobi,Kenya

    Closed
  • Senior Multimedia Producer

    Creative / Service

    Nairobi,Kenya

    Closed
  • Account Manager

    Information technology / Computer and information technology

    Nairobi,Kenya

    Closed
  • IT Sytems Director

    Information technology / Service

    Nairobi,Kenya

    Closed
  • Call Centre Support
    Nairobi,
    Closing Date: 29/10/2022
    Closed
    Publish Date: 21/08/2024

    Our client, a leading multinational manufacturing and supplying IT Gadgets, is seeking to recruit a Call Centre Support

     

    Job Responsibilities

    • Deliver service and support to Hikvision clients via phone call, email, remote connection such as TeamViewer.
    • Identify and escalate priority issues per client specifications.
    • Follow up the problem with clients to ensure it is resolved.
    • Collaborate with colleagues for training and self-improvement.
    • Able to do the operation training for clients


    Qualification, Skill & Experience

    • Good knowledge of the basic security electronics systems, especially CCTV, Access Control, Video Intercom, Intrusion alarm, Management software, etc.
    • High customer and service orientation.
    • Well-developed communication and analytical skills.
    • Good problem-solving skills and focus on quality.
    • Degree in IT or other related technical field.
    • More than 2 years working experience in call center related job or equivalent.
    • Will be able to speak fluent English.
    • Bilingual French and English is a plus.
    • Have experience working with international company.


    NB: Flexi Personnel does not charge candidates for job placement