ATS - Applicants Tracking System

Simply Intuite.

Battery Swapping Executive

FullTime Kenya, Nairobi Posted 09/05/2024, 2 weeks ago

Industry: Manufacturing

Role: Other

Salary Range: Confidential

Closing: 22/05/2024

Client: Confidential

Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Battery Swapping Executive.


As a Battery Swapping Executive, you will be responsible for charging and swapping batteries at the assigned stations, ensuring prompt and efficient service delivery while maintaining high standards of customer satisfaction.



  • Provide satisfactory customer service at the assigned swapping station, completing battery swaps within 2 minutes.

  • Report customer escalations to the supervisor promptly for resolution.

  • Report to the supervisor on station visits and any issues related to batteries, chargers, or safety materials.

  • Provide daily reports to the supervisor before and after duty, including attendance, power consumption, and shift summaries.

  • Monitor and report on battery requirements based on increased swaps.

  • Conduct daily quality checks on the station.

  • Assist customers with using the app for swapping and provide necessary tech support.

  • Undertake additional responsibilities as required based on work requirements.



  • KCSE/ Vocational technical training  or a related field.

  • Previous experience in a customer service role is preferred.

  • Basic knowledge of electric vehicle charging systems is a plus.

  • Strong communication and interpersonal skills.

  • Ability to work efficiently in a fast-paced environment.

  • Attention to detail and ability to follow instructions.

  • Willingness to work flexible hours.


All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.


NB: Flexi Personnel does not charge candidates for job placement.