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Programme Assistant (Group II) (JORDAN)

FullTime Jordan, Amman Posted 11/07/2023, 10 months ago

Industry: International Humanitarian Organization

Role: Operational

Salary Range: Monthly basic salary is on average approximately JOD 1,878

Closing: 02/08/2023




ECHO Office in Jordan- Amman

The European Commission’s Directorate General for European Civil Protection and Humanitarian Aid Operations (ECHO) funds relief operations for victims of natural disasters and conflicts outside the European Union. ECHO works with about 200 operational partners, including United Nations agencies, the Red Cross/Crescent movement, and non-governmental organizations (NGOs). Aid is channeled impartially, straight to victims, regardless of their race, ethnic group, religion, gender, age, nationality, or political affiliation.

ECHO is recruiting One National Staff to be based in Amman as a Programme Assistant.

1. Duties & Responsibilities

Within delegated authority, the Programme Assistant (Group II) will be responsible for the following tasks: -

Office specific responsibilities/tasks (40%)

  • Provides support to RO Thematic experts in data collection and analysis
  • Availability for travelling in medium to long term missions in the Regional office’s geographic area of responsibility, including in high-risk countries, for surge support as requested.
  • Processes regional data & statistical analysis.
  • Undertakes any additional tasks as assigned by the TA, HoO/ Regional office and/or Headquarters.

General administration (30%)

  • Provides reports and other ad-hoc documents as requested and to be verified and agreed by the HoO/TA;
  • Responds to requests for information as delegated;
  • Prepares missions: agenda setting, contacts with partners, programming visits, meetings, etc.

Programme work (10%)

  • Contributes to the appraisal, monitoring and evaluation of projects, including financial assessment of proposals;
  • Critically studies and comments upon partners’ reports and field operations and reports to line manager;
  • Assists the HoO/TA (Technical Assistant) in the preparation of fiche-ops (e-documents completed by DG ECHO staff for assessing and monitoring projects), as appropriate;
  • Assists with, participates in, and reports on meetings, as appropriate;
  • Advises on the operational capacity of implementing partners;
  • Drafts reports on the humanitarian situation, including any political, economic and security events relevant to the analysis of the humanitarian situation in the country/region;
  • Produces and circulates information of common interest (humanitarian situation reports, background information, etc.);
  • Accompanies the TA on field visits, as requested and may act as an interpreter if necessary;
  • Assists the HoO/TA in the event of an emergency response;
  • Prepares maps, when appropriate;
  • Provides backstopping and surge support capacity in case of need.

Specific duties for the senior level Programme Assistant (10%)

  • Pro-actively follows local or regional events that may impact the humanitarian situation in the country/region;
  • Appraises, monitors and evaluates projects and reports to the line manager.

Working with partners (5%)

  • Maintains contacts with DG ECHO’s partners, advising the TA of any major issues arising;
  • Ensures communications with DG ECHO’s partners, including establishing and maintaining a database of relevant organisations and personnel;
  • Maintains contracts/grants database.

Coordination (5%)

  • Participates in meetings, as requested and appropriate;
  • Liaises with local authorities and institutions, in coordination with the HoO/TA, as delegated and appropriate;
  • Assists with enhancing the visibility and communication of DG ECHO’s overall assistance.

2. Required Qualifications


  • A relevant first level university degree or equivalent professional experience.

Knowledge and Experience:

  • Minimum 3 years of relevant experience at national or international level in supporting programme/project operations, including at least 2 years of experience with an NGO, donor or national/international organization
  • Good knowledge of the EU humanitarian aid system
  • Good knowledge of International NGOs, UN Aid Agencies and Red Cross Movement
  • Good understanding of Humanitarian Aid principles, policies and standards
  • Experience in data processing and statistical analysis
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc).


  • An excellent knowledge of English (verbal & writing).
  • An excellent knowledge of Arabic (verbal & writing).
  • Knowledge of French language is an asset.

3. Required Skills

  • Impeccable conduct in service: High level
  • Drive for results: High level
  • Communication skills: Medium level
  • Capacity to work with others: High level
  • Adaptability and Flexibility: Medium level
  • Leadership skills: Medium level

4. How to apply

This is a local position opened to nationals and other residents of Amman with valid work and residence permits. DG ECHO applies a policy of equal opportunities. Our recruitment policy is based on respect for diversity, maintaining the gender balance, as well as the balance between professional and private life, and support for training and developments opportunities.

The contract is initially for one year with the possibility of renewal subject to a 3 months’ probationary period. As an indication, the monthly basic salary is on average approximately JOD 1,878 which corresponds to 3 years’ relevant work experience. The salary will be adapted according to the exact duration of relevant professional experience supported by a work certificate. In addition to this, the employee will also receive other allowances and benefit.

Shortlisted candidates will have to bring the full supporting documentation in original with them during the testing or interview stage in addition to references (including contact details of the HR department and the supervisor) that can be consulted by ECHO. At least one of the references has to include a recent employer.

Interested candidates MUST submit a cover letter, a detailed CV (EUROPASS), academic and employment certificates. Documents should be uploaded through  until 02/08/2023 midnight Local Time Amman at the latest. The vacancy reference must be clearly indicated in the subject line.

The EUROPASS application and detailed Terms of Reference are available on the EU Delegation’s website as of 18/07/2023.

Only the short-listed candidates will be contacted. Candidates who will not have been contacted by 02/10/2023 should consider that they have not been selected.

The national staff members observe the NS Code of Conduct as published on

Any processing of your personal data will be done in accordance with the applicable EU legislation (Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data. The privacy statement can be found on ECHO website.

Any form of canvassing, soliciting or influencing will be treated as grounds for disqualification.



The Authority Authorised to Conclude Contracts (AACC) reserves itself the right to amend the job requirements in line with the local labour market conditions.

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