ATS - Applicants Tracking System

Simply Intuite.

Junior Pre-Sales Officer (Manufacturing Industry)

FullTime Kenya, Nairobi Posted 24/05/2023, 6 months ago

Industry: Software, Web, and Mobile Solutions Development

Role: Pre-sales

Salary Range: KES 35,000 - 40,000

Closing: 30/05/2023

Client: Confidential

LOCATION: Nairobi                                                                      

Our SME client, specializing in developing software, web, and mobile solutions, is looking to fill the position of Junior Pre-Sales Officer (Manufacturing Industry).


This entry-level role involves assisting in the deployment of software applications and ERP systems, providing training and support, creating documentation, and participating in presales activities. The ideal candidate should possess a basic technical background, excellent communication skills, and a strong interest in manufacturing processes.


Software Deployment and ERP:

  • Assist in software deployment processes, including software installation, configuration, and testing, under the guidance of senior team members.
  • Collaborate with cross-functional teams to support the implementation, customization, and integration of ERP systems tailored for the manufacturing industry.
  • Participate in pre-deployment checks, troubleshoot basic issues, and contribute to finding solutions to ensure software and ERP system readiness and stability in a manufacturing environment.
  • Learn and assist in the development and maintenance of deployment scripts, automation tools, and detailed documentation specific to manufacturing-related deployments.

Training and Support:

  • Support the delivery of training sessions and workshops for manufacturing personnel, covering software applications, ERP system functionality, and manufacturing-specific best practices.
  • Provide assistance in addressing software and ERP-related queries, troubleshooting basic issues, and resolving problems in a manufacturing context.
  • Collaborate with internal teams and manufacturing stakeholders to identify and escalate software and ERP system-related issues for timely resolution.
  • Actively participate in gathering user feedback, learning from experienced team members, and providing suggestions for enhancing the user experience and system utilization in the manufacturing domain.


  • Contribute to the creation and maintenance of accurate and detailed documentation related to software deployment processes, ERP system configurations, training materials, and support resources specific to manufacturing processes.
  • Ensure documentation is organized and easily accessible for reference by internal teams, end-users, and manufacturing personnel.
  • Collaborate with team members to gather insights and improve documentation quality and relevance for manufacturing-focused deployments.

Presales Role:

  • Assist the senior team members during presales activities, learning and gaining exposure to the manufacturing industry and the software solutions we offer.
  • Support in understanding manufacturing prospects' requirements, assisting with product demonstrations, proposals, and solution overviews tailored to manufacturing use cases.
  • Contribute to the development of sales collateral, including technical documentation, case studies, and presentations, with guidance from experienced team members, highlighting manufacturing benefits and success stories.


Minimum Qualifications:

  • Bachelor's degree in Manufacturing Engineering, Computer Science, Information Technology, or a related field.
  • Basic understanding of software deployment concepts, ERP systems, and manufacturing processes through coursework, internships, or relevant projects.
  • Excellent communication and interpersonal skills to collaborate effectively with team members and engage with manufacturing personnel.
  • Strong attention to detail and organizational skills to assist in managing documentation and tracking tasks.
  • Enthusiasm for learning and a proactive attitude towards acquiring new technical and industry knowledge.
  • Basic problem-solving skills and the ability to work well both independently and within a team.
  • Exposure to or an understanding of manufacturing processes and the desire to further develop knowledge in this area.
  • Familiarity with CRM systems, sales processes, and presales activities is a plus.

All applicants are advised to adhere to application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.