ATS - Applicants Tracking System

Simply Intuite.

IT Sytems Director

FullTime Kenya, Nairobi Posted 06/03/2023, 11 months ago

Industry: Service

Role: Information technology

Salary Range: Confidential

Closing: 31/03/2023

Client: Confidential


Position: IT Sytems Director

Location: Nairobi.

Reporting to: Managing Director


JOB PURPOSE & SUMMARY

Our client who is in the high-tech space offering global technical services is looking for a IT Sytems Director to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

  • Responsible for periodic reviews of operational service providers. Escalate issues on the deviation of service level agreements with third-party providers.
  • Develop a strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)
  • Develop, manage, and track the IT department's annual budget
  • Consult senior-level stakeholders across the entire organization to identify business and technology needs and optimize the use of information technology
  • Ensure smooth delivery and operation of IT services by monitoring systems’ performance.
  • Coordinate IT managers and supervise computer scientists, technicians, and other professionals to provide guidance.
  • Analyze the business requirements of all departments to determine their technology needs.
  • Purchase efficient and cost-effective technological equipment and software.
  • Create processes and standards for the selection, implementation, and support of systems.
  • Provide direction, guidance, and training to IT staff.
  • Assist with the technical delivery of infrastructure components.  

QUALIFICATIONS:


EDUCATION/KNOWLEDGE AND EXPERIENCE

  • Senior Level (more than 10 years in a senior role and a relevant academic background)
  • Proficiency in Jira, Confluence, LucidChart, Google Slide applications is a plus
  • Excellent oral and written communication
  • Experience in processes such as incident, problem and project management.
  • Demonstrable experience of explaining technical issues to varied audiences technical and non-technical.
  • Ideally has experience of working in the frontline, both technical and support role, or technical service desk/operations environment.
  • Ability to plan and execute basic analysis and/or investigation, with supporting guidance


COMPETENCY AND TECHNICAL SKILLS

 

  • Demonstrates a professional and specialist culture, with a focus on accuracy of output
  • Demonstrates competence across all basic analytical and/or investigative areas and is developing specialist skills
  • Offers advice underpinned by professional knowledge.
  • Identifies and interprets a range of information to make judgements.
  • Strong attention to detail and the ability to stay organized.
  • Above average analytical and interpretive skills.