ATS - Applicants Tracking System

Simply Intuite.

Social Media Lead

FullTime Kenya, Nairobi Posted 01/03/2023, 1 year ago

Industry: Service

Role: Customer service

Salary Range: Confidential

Closing: 24/03/2023

Client: Confidential

Position: Social Media Lead

Location: Nairobi.

Reporting to: Senior Multimedia Producer


Our client  who is in the high-tech space offering global technical services is looking for a Social Media Lead to join their vibrant team in Nairobi.


  • Create materials to use on social media and other web platforms to drive traffic and promote our products and services.
  • Collaborate with the marketing department to develop new digital media strategies.
  • Managing our online communities to ensure respectful and appropriate engagement.
  • Responding to comments on each of our accounts.
  • Overseeing customer service provided via social media.
  • Analyzing data to determine whether social media campaigns have achieved their objectives.
  • Coaching employees company-wide on content creation best practices.
  • Running company social media advertising campaigns.
  • Formulating high-quality novel written and visual content for each social media campaign.
  • Building a social media presence by maintaining a solid online presence.
  • Monitoring the company's brand on social media.
  • Building brand awareness by engaging relevant influencers.
  • Developing and managing marketing campaigns that align with company goals and objectives.
  • Creating content for blogs, social media, and other digital platforms to engage target audiences.
  • Building relationships with target audiences, answering questions and providing support throughout the process.
  • Monitoring industry trends and competition to identify opportunities for new products or services.





  • Bachelor’s degree in marketing or another      business-related field or equivalent experience in a similar role.
  • At least 5 years’ experience in Social      Media Management related roles.



  • Excellent communication (oral/writing) and presentation skills
  • Excellent communication, creative, organizational, and decision-making skills.
  • Self-driven, results-oriented, and positive team player.
  • Ability to thrive in a  multitasking environment and can adjust priorities on the fly.
  • Ability to respond promptly and prioritize workload effectively based on the needs of customers.
  • Keen attention to detail and effective time management skills
  • Eager to learn, adapt and collaborate at all levels.