ATS - Applicants Tracking System

Simply Intuite.

ICT Manager

FullTime Kenya, Nairobi Posted 1 month ago

Industry: Insurance

Role: Operational and Managerial

Salary Range: Ksh 220,000 - 280,000

Closing: 08/12/2022

REPORTING TO: Chief Executive Officer (CEO)

LOCATION: Nairobi                                                              

Our client, in the insurance industry, is a pioneering and dynamic insurance company offering ethical and innovative products in risk management and mutual financial security services. They are looking to fill the position of ICT Manager. 

JOB PURPOSE

Responsible for driving business through the development and implementation of IT strategies, policies, programs, and Management Information Systems to support the accomplishment of corporate goals and objectives.

DUTIES AND RESPONSIBILITIES

  • Formulate and implement the business ICT strategies that are aligned to support corporate goals and objectives.
  • Establish and direct the strategic and tactical goals, policies, and procedures for the ICT department.
  • Participate in strategic and operational governance processes of the company as a member of the senior management team.
  • Identifying and driving opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
  • Ensure implementation of appropriate digital & information governance systems which conform to legal and regulatory requirements and fit within the wider governance structure of the company.
  • Develop, track, and control the information technology annual operating and capital budgets.
  • Direct development and execution of the company’s ICT disaster recovery and continuity plan; ensure that disaster recovery plans are in place for all digital services and that these are routinely tested, weaknesses identified, and appropriate improvement plans developed and implemented.
  • Develop and maintain an appropriate IT organizational structure that supports the needs of the business.
  • Develop, implement and maintain customer service platforms to achieve effective service delivery.
  • Participate in vendor contract negotiations for all software and hardware purchased for the company and ensure all acquisition and maintenance contracts are favourable to the company.
  • Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
  • Champion information behavioral changes and digitization across the company so that data and information is valued, owned, appropriately managed, quality improved and better exploited in a timelier manner.
  • Oversee monitoring and tracking of individual and department performance against established productivity and quality metrics.
  • Enhance the technical expertise of staff and ensure there is systematic and adequate on-the-job training.
  • Keep updated with trends, changes and best practices.

QUALIFICATION, EXPERIENCE, AND SKILLS

Minimum Qualifications:

  • A Bachelor’s degree preferably in Computer Science, Information Technology or any IT related field.
  • A Master’s degree in a Business-related field is an added advantage.
  • Professional certification in ICT fields (Cisco, CISM, CISA, or similar certification) will be an added advantage.

Experience:

  • At least 8 years' experience with not less than 3 years in a senior management position in a wide area network with recent responsibilities in IT infrastructure development.
  • Experience in the design, implementation and commissioning of ERP systems will be a plus.
  • Demonstrate an understanding and appreciation for all aspects of IT through progressive involvement in the application of ICT to business processes.
  • Creates customer-focused transformation projects and develops customer-centric products.
  • Learns from a large network of friends, associates and mentors.
  • Focuses on the ‘why’ of technology.
  • Builds high-achieving cross-functional teams.
  • Proven ability to quickly grasp business risks and make sound decisions.
  • In-depth knowledge of applicable laws and regulations as they relate to ICT.


Behavioral Traits:

  • Demonstrate an understanding and appreciation for all aspects of IT through progressive involvement in the application of ICT to business processes.
  • Creates customer-focused transformation projects and develops customer-centric products.
  • Learns from a large network of friends, associates and mentors.
  • Focuses on the ‘why’ of technology.
  • Builds high-achieving cross-functional teams.
  • Proven ability to quickly grasp business risks and make sound decisions.
  • In-depth knowledge of applicable laws and regulations as they relate to ICT.

NB: Flexi Personnel does not charge candidates for job placement.