ATS - Applicants Tracking System

Simply Intuite.

Security & Compliance Supervisor.

FullTime Kenya, Nairobi Posted 1 month ago

Industry: Commercial & Retail Industry

Role: Security, Safety & Compliance

Salary Range: KES 45,000

Closing: 07/12/2022

REPORTING TO: Store Manager

LOCATION: Nairobi

Our client, in the retail Industry, is looking to fill the position of Security & Compliance Supervisor.

JOB PURPOSE

The Security & Compliance Supervisor is responsible for supporting the Store Manager by completing tasks to ensure a safe and secure working environment for all employees, visitors and customers.

DUTIES AND RESPONSIBILITIES

Security Responsibilities

  • Respond to all aspects of emergency responses to provide assistance to employees and customers and where necessary act as the command and control for the incident.
  • Conduct daily / weekly / monthly checks for all safety and security equipment.
  • Train store employees on the application of emergency procedures in crisis situations as per the guidelines.

Policies and Procedures

  • Implement the safety and security policies and procedures in the store.
  • Enforce security/safety policies and ensure that security officers' post instructions are followed, established patrols are completed, and adequate reports and logs are filed daily and weekly as per the company policies.
  • Maintain strict compliance with the law and company policies concerning shoplifters' handling, searches and seizures, and the preservation of evidence.

Investigations

  • Identify potential safety and security risks and report to management.
  • Support investigations on cases such as employee theft, breach of ethics, corruption and violations of the company policies, procedures and code of conduct.
  • Identify theft trends within the assigned store, enforce theft handling procedures and improve the theft-catching rate of employees and customers.
  • Perform routine monitoring and review the video surveillance footage to ensure compliance with all policies and procedures during the day.
  • Participate in Loss Committee meetings and ensure action plans are prepared and implemented to reduce shrinkage.

Reporting

  • Document any reports related to risk within the store.
  • Communicate with the store manager daily and weekly regarding safety & security issues/changes that need to be implemented.

Human Capital Responsibilities

  • Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
  • Apply and follow the company’s corporate policies and relevant procedures and instructions.

DEFINITION OF SUCCESS

  • Resolved/apprehended criminal cases.
  • Reduced physical shrinkage.
  • Maintenance of security assets.

COMPETENCIES, EDUCATION QUALIFICATION, AND SKILLS

Education Qualification:

  • Bachelors’ Degree in Criminology, Security Management, Military Studies, Law Enforcement or any closely related field.

Minimum Required Experience:

  • 2+ years of related experience
  • Retail industry working experience is an added advantage.

Functional/Technical competencies:

  • Excellent written and verbal communication skills.
  • Strong interpersonal skills.
  • Highly organized with strong multitasking skills.
  • Good time management skills.
  • Good problem-solving skills.
  • High attention to detail.

NB: Flexi Personnel does not charge candidates for job placement.