ATS - Applicants Tracking System

Simply Intuite.

IT Support Engineer

FullTime Kenya, Nairobi Posted 2 months ago

Industry: Energy

Role: Information technology

Closing: 02/10/2022

REPORTING TO: Head of IT

LOCATION: Nairobi

Our client who is an Oil Marketing Company licensed to undertake the businesses of Importation, Wholesale & Exportation of Petroleum Products is looking to fill the position of IT Support Engineer. 

JOB PURPOSE

The IT Support Engineer is responsible for Stakeholder Management at the following levels:

Internal: 

  • All  

External: 

  • Media Agencies
  • Publishing Companies
  • Suppliers and Service Providers

DUTIES AND RESPONSIBILITIES

Functional:

  • Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Responding in a timely manner to service issues and requests.
  • Maintain asset list up to date.
  • Develop and maintain a good relationship with local vendors.
  • Maintain and update documentation of procedures and configurations.
  • User Training/Induction.
  • Knowledge of MS365 environment
  • Knowledge of OneDrive and SharePoint.
  • Knowledge of Teams and videoconferencing devices.
  • Helpdesk Ticketing (providing technical support across the company).


QUALIFICATION, EXPERIENCE, AND SKILLS

Minimum Qualifications:

  • Bachelor’s degree in computer science, engineering, or a related field
  • Excellent communication skills
  • Excellent reporting skills

Experience:

  • Minimum 2-3 years of experience.


Behavioral Traits:

  • A keen eye for detail.
  • Quick adaptation to new concepts.
  • Clear, precise, and concise business communication (written & oral).
  • Resourcefulness and problem-solving aptitude.
  • Collaboration Skills.
  • Work Ethic.
  • Punctuality.

All applicants are advised to adhere to application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.