Our client, SUN Mobility, is a global pioneer in battery swapping, enabling the large-scale adoption of electric mobility through an interoperable swap platform. SUN Mobility’s innovative solutions make EVs more affordable, accessible, and scalable—especially for two- and three-wheelers (2W/3Ws).

SUN Mobility is backed by globally respected investors including Bosch, Vitol, Indian Oil Corporation (IOCL), and Helios. With over 1.4 million + battery swaps every month and the largest battery-swapping network in India, SUN Mobility is now entering Kenya, their first African market. 

As they expand into Kenya, SUN Mobility is assembling a passionate team of self-starters and inventive problem-solvers. This is a rare chance to join a globally respected leader in clean mobility and make a tangible impact, applying their proven technology and cross-continental operational expertise.

Our client is seeking a Technical Head to lead the technical and engineering operations for SUN Mobility’s business in Kenya.

 JOB SUMMARY:

This role will oversee the end-to-end technical execution of battery-swapping station deployments, including site selection, contractor coordination, import logistics, and commissioning.

The Technical Head will also manage daily operations of deployed stations, lead a team of support engineers, and ensure stations operate with maximum uptime, safety, and reliability. This is a leadership role that combines strategic planning with hands-on technical execution.

 DUTIES AND RESPONSIBILITIES:

Supervisory roles:

·       Lead site selection, survey, and feasibility assessments for SUN Mobility station deployments.

·       Coordinate with contractors, vendors, and partners to ensure timely and compliant installations.

·       Oversee import logistics for batteries, QISs, and technical equipment into Kenya.

·       Manage the commissioning, operations, and maintenance of battery-swapping stations.

·       Build and lead a team of support engineers and technicians to ensure seamless technical execution.

·       Drive preventive and corrective maintenance programs to ensure maximum uptime and safety.

·       Collaborate with business, logistics, and finance teams to ensure aligned and efficient rollouts.

·       Ensure regulatory compliance, quality standards, and safety protocols across all technical operations.

·       Monitor station performance; track KPIs and provide insights to leadership for continuous improvement.

Field Technical & Service Support:

·       Lead and manage field service teams for QIS and battery swap operations.

·       Ensure timely resolution of technical issues and customer complaints.

·       Develop SOPs and training programs for field technicians.

Battery Operations:

·       Oversee battery swap stations and ensure operational efficiency.

·       Manage in-house battery repair center including diagnostics, refurbishing, and testing.

·       Implement preventive maintenance schedules and quality checks.

Asset Assurance & Logistics:

·       Monitor and ensure the health and tracking of deployed assets.

·       Coordinate import logistics including customs clearance and documentation.

·       Liaise with vendors and logistics partners for timely delivery and compliance.

Workshop & Experience Centers:

·       Supervise workshop operations and technician performance.

·       Ensure experience centers are technically equipped and customer ready.

·       Drive continuous improvement in service delivery and customer engagement.

Spares & Inventory Management:

·       Manage spare parts inventory, procurement, and distribution.

·       Ensure availability of critical components and maintain optimal stock levels.

·       Implement inventory control systems and audits.

Planning & Operations:

·       Develop and execute operational plans aligned with business goals.

·       Monitor KPIs and service metrics to drive performance improvements.

·       Collaborate with cross-functional teams for seamless execution.

Workshop Accounts & Reporting:

·       Oversee service-related accounts and budgeting.

·       Ensure accurate reporting of service costs, warranty claims, and asset utilization.

·       Present monthly performance reports to senior management.

EDUCATIONAL QUALIFICATIONS & EXPERIENCE:

·       10–12 years of experience in the EV industry, with exposure to battery systems, charging/swapping infrastructure, or vehicles.

·       A bachelor’s degree in electrical, mechanical, or related engineering field. A master’s will be an added advantage.

·       Proven expertise in site selection, contractor/vendor management, and project execution.

·       Strong understanding of import logistics, warehousing, and technical compliance.

·       Previous experience in leading technical teams and cross-functional projects.

·       Hands-on experience in station operations, commissioning, and preventive maintenance.

·       Background in startups, EV infrastructure, or automotive technology is highly preferred.

Key Skills and Attributes

·       Strong leadership and team management skills with ability to scale local technical teams.

·       Solid technical foundation in EV batteries, charging systems, or vehicle engineering.

·       Excellent project management skills with ability to deliver complex projects on time.

·       Strong problem-solving capability and ability to work in 0-to-1 startup environments.

·       High accountability, ownership, and comfort with ambiguity in a fast-growing market.

·       Ability to collaborate cross-functionally with internal and external stakeholders.

·       Passionate about building sustainable infrastructure and enabling clean mobility adoption.

·       Excellent problem-solving and analytical skills.

·       Strong communication and stakeholder management.

·       Hands-on experience in battery systems and diagnostics.

·       Ability to manage cross-functional teams and drive operational excellence.

·       Knowledge of safety standards and compliance regulations.

 All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.