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  • Healthcare / Health care

    Nairobi,Kenya

    Closed
  • Technical Sales / Computer and information technology

    Nairobi,Kenya

    Closed
  • Tender Officer / Computer and information technology

    Nairobi,Kenya

    Closed
  • Sales in Information Technology (IT Sales) / Computer and information technology

    Nairobi,Kenya

    Closed
  • Staff Driver / Computer and information technology

    Nairobi,Kenya

    Closed
  • Quantity Surveying & Planning / Construction

    Kabarnet, Baringo County,Kenya

    Closed
  • Quality Control Management / Construction

    Kabarnet, Baringo County,Kenya

    Closed
  • Software Developer / International Research Institution- INGO

    Nairobi,Kenya

    Closed
  • Internal Audit / Service

    Nairobi,Kenya

    Closed
  • Hospitality / Hospitality

    Nairobi,Kenya

    Closed
  • Help Desk Technician
    Nairobi,
    Closing Date: 15/04/2024
    Closed
    Publish Date: 21/08/2024

  • Salary: Gross salary of Khs. 45,000.00


    Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit a Help Desk Technician.

    The successful candidate will be responsible for providing technical assistance with computer systems, hardware, and software. Will also be responsible for responding to email, chat, and offering technical support to internal and external clients using computer systems, hardware, and software.

    Duties and Responsibilities:

    • Responding to queries on the phone, via email, in person, or      through remote access.
    • Offering technical assistance on the delivery, configuration, set      up, maintenance, and troubleshooting of computer systems, hardware, and      software.
    • Training computer users.
    • Training other staff on troubleshooting and diagnosing problems.
    • Gaining feedback from customers to improve training methods.
    • Writing and editing training manuals.
    • Running reports and analyzing common complaints and problems.

    Requirements:

    • An Associate's degree in computer science or related field.
    • A strong working knowledge of computer systems, hardware, and      software.
    • Good problem-solving, analytical, and team-working skills.
    • Excellent communication and interpersonal skills.
    • An openness to learning new technologies.


    NB: Flexi Personnel does not charge candidates for job placement.