Position: Fraud Prevention Assistant

Location: Nairobi.

Reporting to: Fraud Prevention Manager

JOB PURPOSE & SUMMARY

Our client is looking who is in the high-tech space offering global technical services is looking for a Fraud Prevention Manager to join their vibrant team in Nairobi.

KEY RESPONSIBILITIES AND DUTIES

• Assist in developing and implementing effective Fraud detection and prevention strategies to mitigate fraud losses while ensuring an appropriate balance between risk and customer experience.
• Utilize data and leverage technology from multiple internal and third-party sources to mitigate fraud.
• Occasionally liaise with fraud prevention partners in order to maintain and improve third-party systems.
• Identify gaps and inefficiencies in processes and recommend process changes or vendor solutions to optimize anti-fraud measures.
• Analyze core reporting and operational reports and provide recommendations to improve rule performance and implementation.
• Analyze,      develop, and implement strategies to detect, prevent and minimize chargeback activities in liaison with the fraud manager.
• Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness in identifying and preventing fraud.
• Be the expert on the latest fraud techniques and technology.

QUALIFICATIONS:

EDUCATION/KNOWLEDGE AND EXPERIENCE

• Bachelor’s Degree in Law, Psychology, Forensics, or Criminology is required.
• Experience:(3-5) years’ work experience as an investigator or fraud examiner in banking insurance or other related filed is  a must.

COMPETENCY AND TECHNICAL SKILLS

• Excellent communication (oral/writing) and presentation skills
• Ability to interview suspected perpetrators of fraud and other individuals to elicit information, detect document fraud, and produce logical and coherent reports of findings.
• Proficient in Microsoft Office Suite
• Awareness and understanding of the wider business, economic, market environment and regulatory framework.
• Willingness to take on responsibilities and challenges.
• Honesty and integrity.