About the role. 

Our client is looking for an experienced partner manager who can collaborate with the largest enterprise accounts on Uber Eats in Kenya. This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. The candidate should be comfortable in an "all hands-on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about food. The Partner Manager is a critical role that will own some of the most valuable partnerships for Uber Eats in Kenya- collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.

What you'll do.

• Growth: Develop plans in conjunction with your partners to grow their business through investing in Ads & Restaurant Offers, adding locations, experimenting with new business models (e.g. dark kitchens) or growing same-location sales.
• Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that’s making sure they received what they ordered, or they’re receiving it when they expect it.
• Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
• Commercial Management: Lead commercial discussions with enterprise accounts to build sustainable long-term partnerships.
• Build tools and processes: Use your analytical ability combined with operational rigour to build tools and processes to drive forward partnership important metrics.
• Partner with internal teams: Work closely with stakeholders in internal teams both in Kenya and globally (eg. Product, Support, Courier Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.

Basic Qualifications.

• Minimum 3 years of sales, account management or other relationship management experience.
• Desire to work with top restaurants and building a business together.
• Extraordinary listening, communication and persuasion skills.
• Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it.
• Data driven attitude: capable to run analysis and/or understand data and transform it into relevant insights.
• Project Management: good organization & time management skills.
• Highly autonomous: able to work with minimal oversight.
• Strong Presentation Skills (written and oral).
• Background in Marketing and/or Data Analytics.
• Solid understanding of Google Suite applications (Docs, Sheets, Slides).

Our client is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.