Page 60 of 75, showing 10 of 748 jobs
Finance / Commercial & Retail Industry
Kampala,Uganda
ClosedFinance / Commercial & Retail Industry
Kampala,Uganda
ClosedFinance / Commercial & Retail Industry
Kampala,Uganda
ClosedBusiness Development / Commercial & Retail Industry
Nairobi.,Kenya
ClosedEngineering / Manufacturing
Makueni,Kenya
ClosedOperational / Manufacturing
Various regions in Kenya,Kenya
ClosedSales / Engineering
Nairobi,Kenya
ClosedOperations / Commercial & Retail Industry
Nairobi,Kenya
ClosedAdministration and Finance / Humanitarian Non-Governmental Organization(NGO)
Maiduguri,Nigeria
ClosedBusiness / Sports Wear
Nairobi,Kenya
Closed
Reports to: Customer Service Manager
Our Client, a SACCO is looking for a proactive individual to join the team in the position of Customer Service Officer.
KEY RESPONSIBILITIES:
- Handle all inquiries through the phone, email, online chats, letters, and physical visits by members and potential members.
- Register new members, process all the required documentation, and input the information into the Sacco System
- Direct all queries to the relevant staff, follow up and give feedback to members
- Maintain a clean and updated database of members’ records
- Ensure timely, accurate, and efficient flow of information to and from members of the Sacco in Kenya and the Diaspora
- Maintain a log of members’ complaints, follow up to ensure timely resolution of the complaints, and provide feedback to the members
MINIMUM REQUIREMENTS:
- Bachelor’s degree in Public Relations or Marketing from a recognized University
- Minimum of 2 years professional experience working in Sacco
- Excellent Communication and Interpersonal skills, including the capacity to converse warmly and effortlessly with members
- Good computer, presentation, and organization skills.
- Ability to multi-task, prioritize and manage time effectively
- Integrity and professionalism.
NB: Flexi Personnel does not charge candidates for job placement