Page 13 of 76, showing 10 of 752 jobs

  • HEALTHCARE QUALITY ASSURANCE MANAGER

    Quality Assurance / Healthcare

    Nairobi ,Kenya

    Closed
  • Sales Associate

    Sales / Human Resource Management

    Nairobi,Kenya

    Closed
  • ECHO SOUTH AFRICA- PROGRAMME ASSISTANT(GROUP II)

    Programme Assistant / International Humanitarian Organization

    PRETORIA,South Africa

    Closed
  • FINANCE MANAGER

    Finance and Accounting / Commercial & Retail Industry

    Nairobi,Kenya

    Closed
  • BUSINESS DEVELOPMENT MANAGER

    Business Development / Insurance

    Nairobi,Kenya

    Closed
  • QUANTITATIVE FIELD INTERVIEWERS - “Reducing Delays in Cancer Care in SSA”

    Research and Data Collection / International Non-Governmental Organization- INGO

    KIAMBU,Kenya

    Closed
  • Sales Representative (Telesales)

    Sales / Media and news

    Nairobi,Kenya

    Closed
  • Data & Demand Analyst

    Data Analysis & Management / Commercial & Retail Industry

    Nairobi,Kenya

    Closed
  • Team Assistant-Programs

    Programme Assistant / Banking,Savings and Loans

    Nairobi,Kenya

    Closed
  • HEALTHCARE QUALITY ASSURANCE MANAGER

    Quality Assurance / Healthcare

    Nairobi,Kenya

    Closed
  • Arabic Speaking Call Centre Agents
    Nairobi,
    Closing Date: 22/03/2024
    Closed
    Publish Date: 21/08/2024

    Arabic Language Speaking Call Center Agents.

    Location: Nairobi

    Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.

    Duties and Responsibilities

    • Assist our client’s community and help resolve inquiries empathetically, accurately and on time.
    • Make well balanced decisions and personally driven to be an effective advocate for our community.
    • Investigate and resolve issues that are reported on client platform such as requests for account support.
    • Respond to user inquiries with high quality, speed, empathy and accuracy.
    • Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
    • Identify inefficiencies in workflows and suggest solutions.
    • Recognize trends and patterns, and escalate issues outside the company policy to the global team.

     

    Qualifications and Experience

     

    • Between 21-35 years.
    • Must be living in Kenya and have statutory documents.
    • Must speak fluent English and Arabic languages.
    • College education mandatory.
    • Must be currently unemployed or working as a casual.
    • Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.
    • High affinity and cultural awareness of political/social situation regarding the relevant market/region.